You know the one thing that is common among all successful companies?
They assist the potential customer and ensure that he remains a vocal advocate of the brand.
We live in a time where the small and medium companies can leverage on the power of word of mouth communication with people able to reach each other from the corners of the world.
A survey conducted revealed that more than 70% of the companies are not able to manage the support functionality owing to 2 major constraints:
- Lack of resources to implement them
- Lack of a system to handle the process
Well, things are about to change.
ReplyTap is an online tool that empowers you to reach out to your audience in more meaningful ways and address their support queries like a pro.
Don’t hesitate to take a look at my ReplyTap Review for more details.
I. ReplyTap Review Overview
- Product: ReplyTap
- Vendor: Karthik Ramani
- Niche: Software
- Launch Date: 2017-Jul-19
- Launch Time: 11:00 EDT
- FrontEnd Price: $197
- Official Sales Page: Click Here
II. What is ReplyTap?
ReplyTap is an online customer management technology that lets you serve your customers in more ways than one and in the process empowers you with vital analytics of your customer/prospect profile.
This assists you to pick up the perfect strategy and improvise on the same.
Customer service is key to maintaining good customer relations and growing a successful business. It allows a business to stay connected with its customers and to receive valuable feedback.
Most businesses fail to remain viable, without this ongoing connection.
You know small and medium scale business are not able to provide quality customer service is because they need a stringent process and the staff to adhere to it.
This is why many of us are not able offer quality services.
This tool lets you manage your complete support function from a single dashboard and run it like a pro.
With the built-in RT Video technology, you can do a video call with your customer and also assist your customers by accessing their screen simultaneously.
Read more in my ReplyTap Review.
III. What are the great features of ReplyTap?
I was completely blown away by the features it has:
- Audio calling. You can call the prospect while they are on your site.
- Send broadcast messages to site visitors.
- Multi-purpose chat widget.
- Knowledge base to quickly get customers answers to their questions.
- Co-browsing features to help close more sales.
- Chat skins so you look high-end and professional.
- Intro & Exit Video Templates.
- Hashtag based canned responses.
- Advanced analytics so you can quickly see what your customers are looking for.
- Multiple agent support.
- See what customers are typing before they hit send.
- Survey at the end of the chat.
- And a lot more features.
IV. How does it work?
- Audio calling
Not just a text chat. Your support agent can now receive an audio call directly from the customer through the chat widget.
- Video Calling
Yes! Why not? You can now instantly receive video chats from your clients on a need basis.
- Broadcast messages
You have a flash sales that is coming to an end, no worries. You can do a one-click broadcast for all your web-visitor and let them know about it
- Knowledge base
You can manage your complete set of “How-to’s” from this single link with an advanced search functionality. When a customer has a query, all he/she has to do is just swift through the knowledge-base and get it resolved.
- Co-browsing features
Got a complicated process in your system that you can not explain to your customer? Now you can let your customer to share a screen with and explain it easily.
- Advanced Analytics in the dashboard
Get complete details about the prospects who visit your sales page. Get vital statistics about the members in your membership or shopping carts
- Video chat templates
ReplyTap also comes with its own set of video templates that allows you to play welcome videos on the chat widget. Interaction at a whole-new level.
- Inland typing
Know what your prospect is typing even before they hit on the “Send” button. This helps your agents to be prepared to answer instantly as soon as your customer posts.
- Hashtag Based Canned Response
Your agent can save your canned response and retrieve them hashtags easily. This lets you address the Frequently Asked Questions faster
- Multiple Agents
Now, you can create multiple agents for the same campaign to run the team like a pro. You get complete insights on the workload of your agents and managing it accordingly.
V. Why should you buy it?
Harvard Business School reports that increasing customer retention by a mere 5% can increase profits by 25%-95%..
So what is the best way to do that?
I want to show you a brand new, cutting edge, easy to use piece of ‘customer response technology’ that can retain more customers and close more sales for you..
In fact, this is one of the easiest apps I’ve ever used.
It’s called ReplyTap.
Don’t let the name confuse you. In my ReplyTap Review, I think this is the easiest way to engage prospects or customers and drive more revenue.
It works on sales pages, membership areas, and even for support.
VI. Price and How to Buy It?
Front End – $197 One time –> See More!
OTO1 – $147 Per Year –> See More!
OTO2 – Reseller Rights $1997 One Time –> See More!
To be honest, thank you for reading my ReplyTap Review! See you later.
If you buy ReplyTap today, you will get these exclusive bonuses, buy now before it gone.